The car's digital record
Vehicle profile, documents, expiry dates, service history and past interventions.
Case study · Mobile / Automotive / SaaS
Fix&Go brings the relationship between driver and car service into one place.
A mobile app built to help drivers manage their cars more easily, while giving car services a clear way to follow requests, bookings and quotes without lost conversations or scattered files.
The challenge
A car repair usually moves across too many channels: calls, messages, photos, separately sent quotes and manually noted appointments. The driver lacks a clear vehicle history, while the service team loses the context needed to respond quickly.
What we built
Bookings and notifications
Appointments managed in a clear flow, with reminders and relevant information for the driver.
Requests and quotes
From customer request to quote, approval, updates and completed work.
The service relationship
Separate experiences for the service team and driver, with the right information at every stage.
Benefits and subscriptions
Campaigns, benefits and packages that support retention and a long-term customer relationship.
An AI assistant for every car
Drivers can chat with the assistant about their own car and receive answers, advice and recommendations based on service history, documents, appointments and quotes. The assistant can also interpret images or videos relevant to a technical issue. AI additionally helps extract registration-certificate data, structure PDF quotes and create first suggestions for service requests.
What this project shows
Fix&Go is an example of a product with multiple roles, operational flows and a real mobile experience — not just a showcase app. It is the kind of MVP that needs careful process definition before implementation.
Do you have a workflow still living in calls and spreadsheets?
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